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BS 34401:2022

$198.66

Knowledge management. Application of BS ISO 30401. Guide

Published By Publication Date Number of Pages
BSI 2022 66
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PDF Catalog

PDF Pages PDF Title
5 Foreword
7 0 Introduction
0.1 Purpose and usage
0.2 Management systems standards
8 Table 1 — Main clauses of a management system standard
9 Figure 1 — PDCA cycle and its relationship to the MSS structure
Table 2 — Contents of BS ISO 30401:2018+A1
11 0.3 Knowledge management fundamentals
16 1 Scope
2 Normative references
17 3 Terms and definitions
4 Context of the organization
4.1 Understanding the organization and its context
18 4.2 Understanding the needs and expectations of interested parties (stakeholders)
19 4.3 Determining the scope of the KMS
20 4.4 Knowledge management system (KMS)
4.4.2 Knowledge development
21 Figure 2 — Knowledge development stages versus primary enablers
22 Figure 3 — Knowledge flows and enablers
24 Figure 4 — Primary KM enablers
4.5 KM culture
25 5 Leadership
5.1 Leadership and commitment
26 5.2 Policy
27 5.3 Roles, responsibilities and authorities
28 Figure 5 — Example of delegated KM accountability in the Royal Canadian Air Force
29 6 Planning
6.1 Actions to address risks and opportunities
30 6.2 Knowledge management objectives and planning to achieve them
31 Table 3 — KM objectives as a flow down from KM policy requirements
33 7 Support
7.1 Resources
35 7.2 Competence
36 7.3 Awareness
37 7.4 Communication
38 7.5 Documented information
40 8 Operation
8.1 General
41 8.2 Outsourcing
42 9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
46 Figure 6 — Example reporting lines of KM within an organization
Table 4 — Example dashboard
47 9.2 Internal audit
48 9.3 Management review
10 Improvement
10.1 Non-conformity and corrective action
49 10.2 Continual improvement
51 Figure 7 — Levels of learning and improvement
52 Annex A (informative)  Example applications of BS ISO 30401:2018+A1
54 Annex B (informative)  Terms defined in Amendment 1 to BS ISO 30401
Table B.1 — Amended terms for BS ISO 30401:2018+A1
55 Annex C (informative)  Types of knowledge
58 Table C.1 — Different understandings of tacit and explicit knowledge
61 Figure C.1 — Cook and Brown’s classification
62 Figure C.2 — Blackler’s framework
64 Bibliography
BS 34401:2022
$198.66