BS 34401:2022
$198.66
Knowledge management. Application of BS ISO 30401. Guide
Published By | Publication Date | Number of Pages |
BSI | 2022 | 66 |
PDF Catalog
PDF Pages | PDF Title |
---|---|
5 | Foreword |
7 | 0 Introduction 0.1 Purpose and usage 0.2 Management systems standards |
8 | Table 1 — Main clauses of a management system standard |
9 | Figure 1 — PDCA cycle and its relationship to the MSS structure Table 2 — Contents of BS ISO 30401:2018+A1 |
11 | 0.3 Knowledge management fundamentals |
16 | 1 Scope 2 Normative references |
17 | 3 Terms and definitions 4 Context of the organization 4.1 Understanding the organization and its context |
18 | 4.2 Understanding the needs and expectations of interested parties (stakeholders) |
19 | 4.3 Determining the scope of the KMS |
20 | 4.4 Knowledge management system (KMS) 4.4.2 Knowledge development |
21 | Figure 2 — Knowledge development stages versus primary enablers |
22 | Figure 3 — Knowledge flows and enablers |
24 | Figure 4 — Primary KM enablers 4.5 KM culture |
25 | 5 Leadership 5.1 Leadership and commitment |
26 | 5.2 Policy |
27 | 5.3 Roles, responsibilities and authorities |
28 | Figure 5 — Example of delegated KM accountability in the Royal Canadian Air Force |
29 | 6 Planning 6.1 Actions to address risks and opportunities |
30 | 6.2 Knowledge management objectives and planning to achieve them |
31 | Table 3 — KM objectives as a flow down from KM policy requirements |
33 | 7 Support 7.1 Resources |
35 | 7.2 Competence |
36 | 7.3 Awareness |
37 | 7.4 Communication |
38 | 7.5 Documented information |
40 | 8 Operation 8.1 General |
41 | 8.2 Outsourcing |
42 | 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation |
46 | Figure 6 — Example reporting lines of KM within an organization Table 4 — Example dashboard |
47 | 9.2 Internal audit |
48 | 9.3 Management review 10 Improvement 10.1 Non-conformity and corrective action |
49 | 10.2 Continual improvement |
51 | Figure 7 — Levels of learning and improvement |
52 | Annex A (informative) Example applications of BS ISO 30401:2018+A1 |
54 | Annex B (informative) Terms defined in Amendment 1 to BS ISO 30401 Table B.1 — Amended terms for BS ISO 30401:2018+A1 |
55 | Annex C (informative) Types of knowledge |
58 | Table C.1 — Different understandings of tacit and explicit knowledge |
61 | Figure C.1 — Cook and Brown’s classification |
62 | Figure C.2 — Blackler’s framework |
64 | Bibliography |