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BS EN 1332-3:2020

$102.76

Identification card systems. User Interface – Key pads

Published By Publication Date Number of Pages
BSI 2020 22
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This document covers the ergonomic layout and usability of keypads. The keypad consists of numeric, command and function keys and alphanumeric characters. On the basis that keypad layout impacts performance (keying speed, and errors), this document aims to:

  • enhance usability,

  • ensure ease of use through consistency,

  • increase customer confidence,

  • reduce customer error,

  • improve operating time,

  • ensure ergonomic data entry.

This document specifies the arrangement, the number and location of numeric, function and command keys, including placement of alphabetic characters on numeric keys. Design requirements and recommendations are also provided.

This document applies to all identification card systems with a numeric keypad for use by the public for stationary or non-stationary devices. This document also covers keypads on touch sensitive devices.

PDF Catalog

PDF Pages PDF Title
2 National foreword
5 European foreword
6 Introduction
7 1 Scope
2 Normative references
3 Terms and definitions
9 4 Sections of the device
4.1 General
4.2 Numeric keys
10 4.3 Alphabetic characters
11 4.4 Command keys
4.4.1 General
12 4.4.2 Principles for the arrangement of command keys
14 4.5 Function keys
15 5 Physical mechanical keypad
5.1 Visual properties
5.1.1 Colour and keypad surface
5.1.2 Contrast between key legend and keys
5.1.3 Contrast between keys and casing
5.1.4 Illuminated keys
5.2 Dimensions
5.2.1 Size of keys
16 5.2.2 The space between each key
5.2.3 Identification of key groups
5.2.4 Height of key legends
17 5.3 Geometrical properties
5.3.1 Shape of keys
5.3.2 Key top property
5.3.3 Key surface
5.3.4 Input feedback
5.3.5 Key activation force
5.3.6 Number and positioning of key legends
6 Touch sensitive keypad
6.1 General
18 6.2 Numeric and command keys
6.3 Visual properties
6.4 Dimensions
6.5 Actuation
19 7 Card feeder and contactless point
8 Privacy shield
20 Annex A (informative) Optional function keys that may be present
21 Bibliography
BS EN 1332-3:2020
$102.76