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BS EN 17483-1:2021

BS EN 17483-1:2021

$142.49

Private security services. Protection of critical infrastructure – General requirements

Published By Publication Date Number of Pages
BSI 2021 26
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This document includes the main overarching requirements for the provision of private security services for critical infrastructure.

NOTE 1

This document is the first part of a series of standards on the provision of private security services for critical infrastructure. It will be complemented by other sector specific parts, which give more detailed requirements for related services such as aviation, maritime and port security.

NOTE 2

Examples of critical infrastructure sectors are given in Annex A.

NOTE 3

See Figure 1.

NOTE 4

It is important that the selection of a private security service provider always represents the best balance between quality and price. This document sets out the minimum requirements that providers should comply with in order for this balance to be struck.

It specifies service requirements for quality in the organization, processes, personnel and management of a security service provider and/or its independent branches and establishments under commercial law and trade as a provider of security services.

It lays down quality criteria for the delivery of security services requested by public and private clients.

This document is suitable for the selection, attribution, awarding and reviewing of the most suitable provider of security services.

PDF Catalog

PDF Pages PDF Title
2 National foreword
6 European foreword
7 1 Scope
2 Normative references
8 3 Terms and definitions
9 4 Provider
4.1 General
10 4.2 Structure
4.2.1 Management structure
11 4.2.2 Human resources management
12 4.3 Health and Safety Management
4.4 Risk management
4.5 Operational and financial capacity
4.6 Business continuity management
13 4.7 Insurances
4.8 Corporate governance and compliance
4.9 IT-Security Management
5 Contracts
5.1 General
14 5.2 Contractual liabilities
5.3 Contract manager
5.4 On-site management
5.5 Customer responsibility
5.6 Resources
15 5.7 Cooperation with other relevant parties
5.8 Subcontractors
5.8.1 General
5.8.2 Contracts
5.8.3 Selection
5.9 Leased workers/ agency workers
16 6 Staff
6.1 General
6.1.1 Introduction
6.1.2 Terms and conditions of employment
6.1.3 Security screening
17 6.1.4 Identification of staff
6.1.5 Uniform
6.2 Recruitment and selection
6.2.1 General
18 6.2.2 Criteria to be fulfilled for employment
6.2.3 Selection
6.2.4 Interview
19 6.2.5 Recruiting
6.3 Training
6.3.1 Training policy
20 6.3.2 Trainer
6.3.3 Training requirements
7 Service delivery
7.1 Start up and contract commencement
7.2 Operating procedures
21 7.3 Communication with the customer
7.4 Operational plan and rostering
7.5 Service level agreement
22 7.6 Contract termination and cessation of services
23 Annex A (informative) Examples of critical infrastructure sectors
25 Bibliography

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BS EN 17483-1:2021
$142.49