BS EN ISO 26000:2020

$215.11

Guidance on social responsibility

Published By	Publication Date	Number of Pages
BSI	2020	120

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Categories: 03.100.02 - Governance and ethics, BSI

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Description

This International Standard provides guidance to all types of organizations, regardless of their size or location, on:

concepts, terms and definitions related to social responsibility;
the background, trends and characteristics of social responsibility;
principles and practices relating to social responsibility;
the core subjects and issues of social responsibility;
integrating, implementing and promoting socially responsible behaviour throughout the organization and, through its policies and practices, within its sphere of influence;
identifying and engaging with stakeholders; and
communicating commitments, performance and other information related to social responsibility.

This International Standard is intended to assist organizations in contributing to sustainable development. It is intended to encourage them to go beyond legal compliance, recognizing that compliance with law is a fundamental duty of any organization and an essential part of their social responsibility. It is intended to promote common understanding in the field of social responsibility, and to complement other instruments and initiatives for social responsibility, not to replace them.

In applying this International Standard, it is advisable that an organization take into consideration societal, environmental, legal, cultural, political and organizational diversity, as well as differences in economic conditions, while being consistent with international norms of behaviour.

This International Standard is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. Any offer to certify, or claims to be certified, to ISO 26000 would be a misrepresentation of the intent and purpose and a misuse of this International Standard. As this International Standard does not contain requirements, any such certification would not be a demonstration of conformity with this International Standard.

This International Standard is intended to provide organizations with guidance concerning social responsibility and can be used as part of public policy activities. However, for the purposes of the Marrakech Agreement establishing the World Trade Organization (WTO), it is not intended to be interpreted as an “international standard”, “guideline” or “recommendation”, nor is it intended to provide a basis for any presumption or finding that a measure is consistent with WTO obligations. Further, it is not intended to provide a basis for legal actions, complaints, defences or other claims in any international, domestic or other proceeding, nor is it intended to be cited as evidence of the evolution of customary international law.

This International Standard is not intended to prevent the development of national standards that are more specific, more demanding, or of a different type.

PDF Catalog

PDF Pages	PDF Title
2	undefined
4	European foreword Endorsement notice
13	Scope
14	Terms and definitions
17	Understanding social responsibility The social responsibility of organizations: Historical backg Recent trends in social responsibility
18	Characteristics of social responsibility General The expectations of society
19	The role of stakeholders in social responsibility Integrating social responsibility
21	Relationship between social responsibility and sustainable d The state and social responsibility
22	Principles of social responsibility General Accountability Transparency
23	Ethical behaviour
24	Respect for stakeholder interests Respect for the rule of law
25	Respect for international norms of behaviour Respect for human rights
26	Recognizing social responsibility and engaging stakeholders General Recognizing social responsibility Impacts, interests and expectations
27	Recognizing the core subjects and relevant issues of social
28	Social responsibility and an organization’s sphere of influe Stakeholder identification and engagement General
29	Stakeholder identification
30	Stakeholder engagement
31	Guidance on social responsibility core subjects General
33	Organizational governance Overview of organizational governance Organizations and organizational governance Organizational governance and social responsibility
34	Principles and considerations Decision-making processes and structures Description of the issue Related actions and expectations
35	Human rights Overview of human rights Organizations and human rights
36	Human rights and social responsibility Principles and considerations Principles Considerations
37	Human rights issue 1: Due diligence Description of the issue Related actions and expectations Human rights issue 2: Human rights risk situations Description of the issue
38	Related actions and expectations Human rights issue 3: Avoidance of complicity Description of the issue Related actions and expectations
39	Human rights issue 4: Resolving grievances Description of the issue Related actions and expectations
40	Human rights issue 5: Discrimination and vulnerable groups Description of the issue Related actions and expectations
42	Human rights issue 6: Civil and political rights Description of the issue Related actions and expectations Human rights issue 7: Economic, social and cultural rights Description of the issue Related actions and expectations
43	Human rights issue 8: Fundamental principles and rights at w General Description of the issue Related actions and expectations
45	Labour practices Overview of labour practices Organizations and labour practices
46	Labour practices and social responsibility Principles and considerations Principles Considerations Labour practices issue 1: Employment and employment relation Description of the issue
47	Related actions and expectations
48	Labour practices issue 2: Conditions of work and social prot Description of the issue Related actions and expectations
49	Labour practices issue 3: Social dialogue Description of the issue
50	Related actions and expectations Labour practices issue 4: Health and safety at work Description of the issue
51	Related actions and expectations
52	Labour practices issue 5: Human development and training in Description of the issue Related actions and expectations The environment Overview of the environment Organizations and the environment
53	The environment and social responsibility Principles and considerations Principles
54	Considerations Environmental issue 1: Prevention of pollution Description of the issue
55	Related actions and expectations
56	Environmental issue 2: Sustainable resource use Description of the issue Related actions and expectations
57	Environmental issue 3: Climate change mitigation and adaptat Description of the issue Related actions and expectations Climate change mitigation
58	Climate change adaptation Environmental issue 4: Protection of the environment, biodiv Description of the issue
59	Related actions and expectations
60	Fair operating practices Overview of fair operating practices Organizations and fair operating practices Fair operating practices and social responsibility Principles and considerations Fair operating practices issue 1: Anti-corruption Description of the issue Related actions and expectations
61	Fair operating practices issue 2: Responsible political invo Description of the issue Related actions and expectations Fair operating practices issue 3: Fair competition Description of the issue
62	Related actions and expectations Fair operating practices issue 4: Promoting social responsib Description of the issue Related actions and expectations
63	Fair operating practices issue 5: Respect for property right Description of the issue Related actions and expectations Consumer issues Overview of consumer issues Organizations and consumer issues
64	Consumer issues and social responsibility Principles and considerations Principles
65	Considerations Consumer issue 1: Fair marketing, factual and unbiased infor Description of the issue
66	Related actions and expectations
67	Consumer issue 2: Protecting consumers’ health and safety Description of the issue Related actions and expectations
68	Consumer issue 3: Sustainable consumption Description of the issue Related actions and expectations
69	Consumer issue 4: Consumer service, support, and complaint a Description of the issue Related actions and expectations
70	Consumer issue 5: Consumer data protection and privacy Description of the issue Related actions and expectations
71	Consumer issue 6: Access to essential services Description of the issue Related actions and expectations Consumer issue 7: Education and awareness Description of the issue
72	Related actions and expectations Community involvement and development Overview of community involvement and development
73	Principles and considerations Principles Considerations
75	Community involvement and development issue 1: Community inv Description of the issue
76	Related actions and expectations Community involvement and development issue 2: Education and Description of the issue Related actions and expectations
77	Community involvement and development issue 3: Employment cr Description of the issue Related actions and expectations Community involvement and development issue 4: Technology de Description of the issue
78	Related actions and expectations Community involvement and development issue 5: Wealth and in Description of the issue Related actions and expectations
79	Community involvement and development issue 6: Health Description of the issue
80	Related actions and expectations Community involvement and development issue 7: Social invest Description of the issue Related actions and expectations
81	Guidance on integrating social responsibility throughout an General The relationship of an organization’s characteristics to soc
82	Understanding the social responsibility of an organization Due diligence
83	Determining relevance and significance of core subjects and Determining relevance
84	Determining significance An organization’s sphere of influence Assessing an organization’s sphere of influence Exercising influence
85	Establishing priorities for addressing issues
86	Practices for integrating social responsibility throughout a Raising awareness and building competency for social respons Setting the direction of an organization for social responsi
87	Building social responsibility into an organization’s govern
88	Communication on social responsibility The role of communication in social responsibility Characteristics of information relating to social responsibi
89	Types of communication on social responsibility
90	Stakeholder dialogue on communication about social responsib Enhancing credibility regarding social responsibility Methods of enhancing credibility
91	Enhancing the credibility of reports and claims about social Resolving conflicts or disagreements between an organization
92	Reviewing and improving an organization’s actions and practi General Monitoring activities on social responsibility
93	Reviewing an organization’s progress and performance on soci Enhancing the reliability of data and information collection
94	Improving performance Voluntary initiatives for social responsibility General Voluntary nature of participation
95	Considerations
96	Notes on Annex A

Additional information

Status	Definitive
Pages	120
Publication Date	2020-11-05
ISBN	978 0 539 15870 0
Standard Number	BS EN ISO 26000:2020
Title	Guidance on social responsibility
Identical National Standard Of	ENISO 26000, ISO 26000:2010
Corrects	BS ISO 26000:2010
Descriptors	Commerce, Organizations, Sustainable development, Pollution, Environmental engineering, Social responsibility, Economic development, Consumers, Safety, People, Conditions of employment, Management, Enterprises, Consumer-supplier relations, Employment
Publisher	BSI
Committee	SES/1
ICS Codes	03.100.02 - Governance and ethics

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BS EN ISO 26000:2020

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