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BS EN ISO/IEC 17065:2012

$167.15

Conformity assessment. Requirements for bodies certifying products, processes and services

Published By Publication Date Number of Pages
BSI 2012 38
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This International Standard contains requirements for the competence, consistent operation and impartiality of product, process and service certification bodies. Certification bodies operating to this International Standard need not offer all types of products, processes and services certification. Certification of products, processes and services is a third-party conformity assessment activity (see ISO/IEC 17000:2004, definition 5.5).

In this International Standard, the term ā€œproductā€ can be read as ā€œprocessā€ or ā€œserviceā€, except in those instances where separate provisions are stated for ā€œprocessesā€ or ā€œservicesā€ (see Annex B).

PDF Catalog

PDF Pages PDF Title
9 1 Scope
2 Normative references
3 Terms and definitions
12 4 General requirements
4.1 Legal and contractual matters
4.1.1 Legal responsibility
4.1.2 Certification agreement
13 4.1.3 Use of license, certificates and marks of conformity
14 4.2 Management of impartiality
15 4.3 Liability and financing
4.4 Non-discriminatory conditions
4.5 Confidentiality
16 4.6 Publicly available information
5 Structural requirements
5.1 Organizational structure and top management
17 5.2 Mechanism for safeguarding impartiality
18 6 Resource requirements
6.1 Certification body personnel
6.1.1 General
6.1.2 Management of competence for personnel involved in the certification process
19 6.1.3 Contract with the personnel
6.2 Resources for evaluation
6.2.1 Internal resources
6.2.2 External resources (outsourcing)
20 7 Process requirements
7.1 General
21 7.2 Application
7.3 Application review
22 7.4 Evaluation
23 7.5 Review
7.6 Certification decision
24 7.7 Certification documentation
7.8 Directory of certified products
25 7.9 Surveillance
7.10 Changes affecting certification
26 7.11 Termination, reduction, suspension or withdrawal of certification
7.12 Records
27 7.13 Complaints and appeals
8 Management system requirements
8.1 Options
8.1.1 General
8.1.2 Option A
28 8.1.3 Option B
8.2 General management system documentation (Option A)
8.3 Control of documents (Option A)
29 8.4 Control of records (Option A)
8.5 Management review (Option A)
8.5.1 General
8.5.2 Review inputs
30 8.5.3 Review outputs
8.6 Internal audits (Option A)
8.7 Corrective actions (Option A)
31 8.8 Preventive actions (Option A)
BS EN ISO/IEC 17065:2012
$167.15