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BS ISO 18065:2015

$142.49

Tourism and related services. Tourist services for public use provided by Natural Protected Areas Authorities. Requirements

Published By Publication Date Number of Pages
BSI 2015 26
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This International Standard establishes the requirements for tourist services provided directly by NPAA in order to satisfy visitors while giving priority to the NPA conservation objectives, excluding the marine protected areas.

NOTE These NPAs can be publicly or privately managed, managed by the community or by NGO, or managed by a mixture of some or all of these possibilities.

PDF Catalog

PDF Pages PDF Title
6 Foreword
7 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
11 4 Approaches for public use
4.1 General
4.2 Public use plan
12 4.3 Impacts of public use plan
13 4.4 Staff
5 Services provision
5.1 Access and reception
5.2 Information
5.2.1 General
14 5.2.2 Publication
5.2.3 Signposting
15 5.3 Environmental education and interpretation
5.4 Reservations
16 5.5 Complaints handling
6 Facilities
6.1 General
17 6.2 Visitor centre
6.3 Trail
6.4 Observation point
6.5 Recreational area
6.6 Camping area
18 6.7 Refuge
6.8 Nature workshop centre
7 Outsourcing
8 Safety
19 9 Waste management, cleaning, and maintenance
20 Annex A (informative) Accessibility
21 Annex B (informative) Consumers’ rights
22 Bibliography
BS ISO 18065:2015
$142.49