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BS ISO 21401:2018

BS ISO 21401:2018

$167.15

Tourism and related services. Sustainability management system for accommodation establishments. Requirements

Published By Publication Date Number of Pages
BSI 2018 38
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This document specifies environmental, social and economic requirements to implement a sustainability management system in accommodation establishments in the tourism sector.

This document applies to the aspects that can be controlled by the accommodation establishments and over which they can exert influence.

This document is applicable to any accommodation establishment, regardless of its type, size or location, that wishes to:

  1. implement, maintain and improve sustainable practices in their operations;

  2. ensure conformance with its defined sustainability policy.

PDF Catalog

PDF Pages PDF Title
2 National foreword
6 Foreword
7 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
14 4 Context of the organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties
15 4.3 Determining the scope of the sustainability management system
4.4 Sustainability management system
5 Leadership
5.1 Leadership and commitment
5.2 Policy
16 5.3 Roles, responsibilities and authorities
6 Planning
6.1 Actions to address risks and opportunities
6.1.1 General
6.1.2 Issue identification and evaluation
17 6.2 Sustainability objectives and planning to achieve them
7 Support
7.1 Resources
7.2 Competence
18 7.3 Awareness
7.4 Communication
7.5 Documented information
7.5.1 General
19 7.5.2 Creating and updating
7.5.3 Control of documented information
8 Operation
8.1 Operational planning and control
20 8.2 Dealing with modified activities, products or services
8.3 Supply chain management
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.2 Internal audit
21 9.3 Management review
22 10 Improvement
10.1 Nonconformity and corrective action
10.2 Continual improvement
23 Annex A (normative) Environmental requirements for sustainable accommodation establishments
28 Annex B (normative) Social requirements for sustainable accommodation establishments
31 Annex C (normative) Economic requirements for sustainable accommodation establishments
34 Annex D (informative) Examples of practices for sustainable tourism
37 Bibliography

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BS ISO 21401:2018
$167.15