🔥🔥 Don’t Miss Out on Our End of Autumn Sale. If you have any questions, feel free to click the bottom right corner to contact our customer service..

Concat us[email protected]
Shopping Cart

No products in the cart.

🔍
BS ISO 37120:2018

BS ISO 37120:2018

$215.11

Sustainable cities and communities. Indicators for city services and quality of life

Published By Publication Date Number of Pages
BSI 2018 138
PDF Format Searchable Printable Preview Now
Guaranteed Safe Checkout
Categories: ,

If you have any questions, feel free to reach out to our online customer service team by clicking on the bottom right corner. We’re here to assist you 24/7.
Email:[email protected]

This document defines and establishes methodologies for a set of indicators to steer and measure the performance of city services and quality of life. It follows the principles set out in ISO 37101 and can be used in conjunction with ISO 37101 and other strategic frameworks.

This document is applicable to any city, municipality or local government that undertakes to measure its performance in a comparable and verifiable manner, irrespective of size and location.

PDF Catalog

PDF Pages PDF Title
2 undefined
14 Foreword
15 Introduction
17 1 Scope
2 Normative references
3 Terms and definitions
20 4 City indicators
21 5 Economy
5.1 City’s unemployment rate (core indicator)
5.1.1 General
5.1.2 Core indicator requirements
22 5.2 Assessed value of commercial and industrial properties as a percentage of total assessed value of all properties (supporting indicator)
5.2.1 General
5.2.2 Supporting indicator requirements
5.3 Percentage of persons in full-time employment (supporting indicator)
5.3.1 General
5.3.2 Supporting indicator requirements
23 5.4 Youth unemployment rate (supporting indicator)
5.4.1 General
5.4.2 Supporting indicator requirements
5.5 Number of businesses per 100 000 population (supporting indicator)
5.5.1 General
24 5.5.2 Supporting indicator requirements
5.5.3 Data sources
5.6 Number of new patents per 100 000 population per year (supporting indicator)
5.6.1 General
5.6.2 Supporting indicator requirements
5.6.3 Data sources
5.7 Annual number of visitor stays (overnight) per 100 000 population (supporting indicator)
5.7.1 General
25 5.7.2 Supporting indicator requirements
5.7.3 Data sources
5.8 Commercial air connectivity (number of non-stop commercial air destinations) (supporting indicator)
5.8.1 General
5.8.2 Supporting indicator requirements
5.8.3 Data sources
26 5.9 Economy profile indicators
5.9.1 Average household income (USD) (profile indicator)
5.9.2 Annual inflation rate based on the average of the past five years (profile indicator)
5.9.3 City product per capita (USD) (profile indicator)
27 6 Education
6.1 Percentage of female school-aged population enrolled in schools (core indicator)
6.1.1 General
6.1.2 Core indicator requirements
28 6.1.3 Data sources
6.2 Percentage of students completing primary education: survival rate (core indicator)
6.2.1 General
6.2.2 Core indicator requirements
29 6.2.3 Data sources
6.3 Percentage of students completing secondary education: survival rate (core indicator)
6.3.1 General
6.3.2 Core indicator requirements
6.3.3 Data sources
30 6.4 Primary education student–teacher ratio (core indicator)
6.4.1 General
6.4.2 Core indicator requirements
6.4.3 Data sources
6.4.4 Data interpretation
31 6.5 Percentage of school-aged population enrolled in schools (supporting indicator)
6.5.1 General
6.5.2 Supporting indicator requirements
6.6 Number of higher education degrees per 100 000 population (supporting indicator)
6.6.1 General
6.6.2 Supporting indicator requirements
32 6.6.3 Data sources
7 Energy
7.1 Total end-use energy consumption per capita (GJ/year) (core indicator)
7.1.1 General
7.1.2 Core indicator requirements
33 7.1.3 Data sources
7.2 Percentage of total end-use energy derived from renewable sources (core indicator)
7.2.1 General
7.2.2 Core indicator requirements
7.2.3 Data sources
7.2.4 Data interpretation
34 7.3 Percentage of city population with authorized electrical service (residential) (core indicator)
7.3.1 General
7.3.2 Core indicator requirements
7.4 Number of gas distribution service connections per 100 000 population (residential) (core indicator)
7.4.1 General
7.4.2 Core indicator requirements
35 7.4.3 Data interpretation
7.5 Final energy consumption of public buildings per year (GJ/m2) (core indicator)
7.5.1 General
7.5.2 Core indicator requirements
7.6 Electricity consumption of public street lighting per kilometre of lighted street (kWh/year) (supporting indicator)
7.6.1 General
36 7.6.2 Supporting indicator requirements
7.7 Average annual hours of electrical service interruptions per household (supporting indicator)
7.7.1 General
7.7.2 Supporting indicator requirements
7.7.3 Data interpretation
7.8 Energy profile indicators
7.8.1 Heating degree days (profile indicator)
37 7.8.2 Cooling degree days (profile indicator)
38 8 Environment and climate change
8.1 Fine particulate matter (PM2.5) concentration (core indicator)
8.1.1 General
8.1.2 Core indicator requirements
8.2 Particulate matter (PM10) concentration (core indicator)
8.2.1 General
39 8.2.2 Core indicator requirements
8.3 Greenhouse gas emissions measured in tonnes per capita (core indicator)
8.3.1 General
8.3.2 Core indicator requirements
40 8.4 Percentage of areas designated for natural protection (supporting indicator)
8.4.1 General
8.4.2 Supporting indicator requirements
41 8.5 NO2 (nitrogen dioxide) concentration (supporting indicator)
8.5.1 General
8.5.2 Supporting indicator requirements
8.5.3 Data sources
8.6 SO2 (sulfur dioxide) concentration (supporting indicator)
8.6.1 General
42 8.6.2 Supporting indicator requirements
8.6.3 Data sources
8.7 O3 (ozone) concentration (supporting indicator)
8.7.1 General
8.7.2 Supporting indicator requirements
43 8.8 Noise pollution (supporting indicator)
8.8.1 General
8.8.2 Supporting indicator requirements
8.8.3 Data sources
8.9 Percentage change in number of native species (supporting indicator)
8.9.1 General
8.9.2 Supporting indicator requirements
44 8.9.3 Data sources
9 Finance
9.1 Debt service ratio (debt service expenditure as a percentage of a city’s own-source revenue) (core indicator)
9.1.1 General
9.1.2 Core indicator requirements
9.1.3 Data interpretation
45 9.2 Capital spending as a percentage of total expenditures (core indicator)
9.2.1 General
9.2.2 Core indicator requirements
9.2.3 Data sources
9.2.4 Data interpretation
9.3 Own-source revenue as a percentage of total revenues (supporting indicator)
9.3.1 General
46 9.3.2 Supporting indicator requirements
9.4 Tax collected as a percentage of tax billed (supporting indicator)
9.4.1 General
9.4.2 Supporting indicator requirements
9.5 Finance profile indicators
9.5.1 Gross operating budget per capita (USD) (profile indicator)
47 9.5.2 Gross capital budget per capita (USD) (profile indicator)
10 Governance
10.1 Women as a percentage of total elected to city-level office (core indicator)
10.1.1 General
10.1.2 Core indicator requirements
48 10.2 Number of convictions for corruption and/or bribery by city officials per 100 000 population (supporting indicator)
10.2.1 General
10.2.2 Supporting indicator requirements
10.3 Number of registered voters as a percentage of the voting age population (supporting indicator)
10.3.1 General
10.3.2 Supporting indicator requirement
49 10.4 Voter participation in last municipal election (as a percentage of registered voters) (supporting indicator)
10.4.1 General
10.4.2 Supporting indicator requirements
10.4.3 Data sources
10.4.4 Data interpretation
11 Health
50 11.1 Average life expectancy (core indicator)
11.1.1 General
11.1.2 Core indicator requirements
11.2 Number of in-patient hospital beds per 100 000 population (core indicator)
11.2.1 General
11.2.2 Core indicator requirements
51 11.2.3 Data sources
11.3 Number of physicians per 100 000 population (core indicator)
11.3.1 General
11.3.2 Core indicator requirements
11.3.3 Data sources
11.4 Under age five mortality per 1 000 live births (core indicator)
11.4.1 General
52 11.4.2 Core indicator requirements
11.4.3 Data sources
11.5 Number of nursing and midwifery personnel per 100 000 population (supporting indicator)
11.5.1 General
11.5.2 Supporting indicator requirements
53 11.6 Suicide rate per 100 000 population (supporting indicator)
11.6.1 General
11.6.2 Supporting indicator requirements
11.6.3 Data sources
12 Housing
12.1 Percentage of city population living in inadequate housing (core indicator)
12.1.1 General
54 12.1.2 Core indicator requirements
12.1.3 Data sources
12.2 Percentage of population living in affordable housing (core indicator)
12.2.1 General
12.2.2 Core indicator requirements
12.2.3 Data sources
55 12.3 Number of homeless per 100 000 population (supporting indicator)
12.3.1 General
12.3.2 Supporting indicator requirements
12.4 Percentage of households that exist without registered legal titles (supporting indicator)
12.4.1 General
12.4.2 Supporting indicator requirements
56 12.5 Housing profile indicators
12.5.1 Total number of households (profile indicator)
12.5.2 Persons per unit (profile indicator)
12.5.3 Vacancy rate (residential) (profile indicator)
57 12.5.4 Living space (square metres) per person (profile indicator)
12.5.5 Secondary residence rate (profile indicator)
58 12.5.6 Residential rental dwelling units as a percentage of total dwelling units (profile indicator)
13 Population and social conditions
13.1 Percentage of city population living below the international poverty line (core indicator)
13.1.1 General
13.1.2 Core indicator requirements
59 13.1.3 Data interpretation
13.2 Percentage of city population living below the national poverty line (supporting indicator)
13.2.1 General
13.2.2 Supporting indicator requirements
13.2.3 Data interpretation
13.3 Gini coefficient of inequality (supporting indicator)
13.3.1 General
60 13.3.2 Supporting indicator requirements
13.3.3 Data sources
61 13.4 Population and social conditions profile indicators
13.4.1 Annual population change (profile indicator)
13.4.2 Percentage of population that are foreign born (profile indicator)
13.4.3 Population demographics (profile indicator)
62 13.4.4 Percentage of population that are new immigrants (profile indicator)
13.4.5 Percentage of city population that are non-citizens (profile indicator)
63 13.4.6 Number of university students per 100 000 population (profile indicator)
14 Recreation
14.1 Square metres of public indoor recreation space per capita (supporting indicator)
14.1.1 General
14.1.2 Supporting indicator requirements
64 14.1.3 Data sources
14.2 Square metres of public outdoor recreation space per capita (supporting indicator)
14.2.1 General
14.2.2 Supporting indicator requirements
65 14.2.3 Data sources
15 Safety
15.1 Number of firefighters per 100 000 population (core indicator)
15.1.1 General
15.1.2 Core indicator requirements
66 15.2 Number of fire-related deaths per 100 000 population (core indicator)
15.2.1 General
15.2.2 Core indicator requirements
15.2.3 Data sources
15.3 Number of natural-hazard-related deaths per 100 000 population (core indicator)
15.3.1 General
15.3.2 Core indicator requirements
67 15.3.3 Data sources
15.3.4 Data interpretation
15.4 Number of police officers per 100 000 population (core indicator)
15.4.1 General
15.4.2 Core indicator requirements
15.4.3 Data sources
15.5 Number of homicides per 100 000 population (core indicator)
15.5.1 General
68 15.5.2 Core indicator requirements
15.5.3 Data sources
15.6 Number of volunteer and part-time firefighters per 100 000 population (supporting indicator)
15.6.1 General
15.6.2 Supporting indicator requirements
15.7 Response time for emergency response services from initial call (supporting indicator)
15.7.1 General
69 15.7.2 Supporting indicator requirements
15.8 Crimes against property per 100 000 population (supporting indicator)
15.8.1 General
15.8.2 Supporting indicator requirements
15.9 Number of deaths caused by industrial accidents per 100 000 population (supporting indicator)
15.9.1 General
70 15.9.2 Supporting indicator requirements
15.10 Number of violent crimes against women per 100 000 population (supporting indicator)
15.10.1 General
15.10.2 Supporting indicator requirements
71 15.10.3 Data sources
16 Solid waste
16.1 Percentage of city population with regular solid waste collection (residential) (core indicator)
16.1.1 General
16.1.2 Core indicator requirements
16.1.3 Data sources
16.1.4 Data interpretation
72 16.2 Total collected municipal solid waste per capita (core indicator)
16.2.1 General
16.2.2 Core indicator requirements
73 16.2.3 Data interpretation
16.3 Percentage of the city’s solid waste that is recycled (core indicator)
16.3.1 General
16.3.2 Core indicator requirements
16.3.3 Data sources
74 16.4 Percentage of the city’s solid waste that is disposed of in a sanitary landfill (core indicator)
16.4.1 General
16.4.2 Core indicator requirements
16.4.3 Data sources
16.5 Percentage of the city’s solid waste that is treated in energy-from-waste plants (core indicator)
16.5.1 General
75 16.5.2 Core indicator requirements
16.5.3 Data sources
16.6 Percentage of the city’s solid waste that is biologically treated and used as compost or biogas (supporting indicator)
16.6.1 General
16.6.2 Supporting indicator requirements
76 16.6.3 Data sources
16.7 Percentage of the city’s solid waste that is disposed of in an open dump (supporting indicator)
16.7.1 General
16.7.2 Supporting indicator requirements
16.7.3 Data sources
16.8 Percentage of the city’s solid waste that is disposed of by other means (supporting indicator)
16.8.1 General
77 16.8.2 Supporting indicator requirements
16.8.3 Data sources
16.9 Hazardous waste generation per capita (tonnes) (supporting indicator)
16.9.1 General
16.9.2 Supporting indicator requirements
78 16.9.3 Data sources
16.10 Percentage of the city’s hazardous waste that is recycled (supporting indicator)
16.10.1 General
16.10.2 Supporting indicator requirement
16.10.3 Data sources
79 17 Sport and culture
17.1 Number of cultural institutions and sporting facilities per 100 000 population (core indicator)
17.1.1 General
17.1.2 Core indicator requirements
17.2 Percentage of municipal budget allocated to cultural and sporting facilities (supporting indicator)
17.2.1 General
80 17.2.2 Supporting indicator requirements
17.3 Annual number of cultural events per 100 000 population (e.g. exhibitions, festivals, concerts) (supporting indicator)
17.3.1 General
17.3.2 Supporting indicator requirements
18 Telecommunication
18.1 Number of internet connections per 100 000 population (supporting indicator)
18.1.1 General
81 18.1.2 Supporting indicator requirements
18.1.3 Data sources
18.2 Number of mobile phone connections per 100 000 population (supporting indicator)
18.2.1 General
18.2.2 Supporting indicator requirements
18.2.3 Data sources
82 19 Transportation
19.1 Kilometres of public transport system per 100 000 population (core indicator)
19.1.1 General
19.1.2 Core indicator requirements
19.1.3 Data sources
83 19.2 Annual number of public transport trips per capita (core indicator)
19.2.1 General
19.2.2 Core indicator requirements
19.2.3 Data sources
84 19.3 Percentage of commuters using a travel mode to work other than a personal vehicle (supporting indicator)
19.3.1 General
19.3.2 Supporting indicator requirements
19.3.3 Data sources
85 19.4 Kilometres of bicycle paths and lanes per 100 000 population (supporting indicator)
19.4.1 General
19.4.2 Supporting indicator requirements
19.5 Transportation deaths per 100 000 population (supporting indicator)
19.5.1 General
19.5.2 Supporting indicator requirements
86 19.6 Percentage of population living within 0,5 km of public transit running at least every 20 min during peak periods (supporting indicator)
19.6.1 General
19.6.2 Supporting indicator requirements
19.6.3 Data sources
87 19.7 Average commute time (supporting indicator)
19.7.1 General
19.7.2 Supporting indicator requirements
19.7.3 Data sources
19.8 Transportation profile indicators
19.8.1 Number of personal automobiles per capita (profile indicator)
19.8.2 Number of two-wheeled motorized vehicles per capita (profile indicator)
88 20 Urban/local agriculture and food security
20.1 Total urban agricultural area per 100 000 population (core indicator)
20.1.1 General
20.1.2 Core indicator requirements
89 20.2 Amount of food produced locally as a percentage of total food supplied to the city (supporting indicator)
20.2.1 General
20.2.2 Supporting indicator requirements
20.2.3 Data sources
20.3 Percentage of city population undernourished (supporting indicator)
20.3.1 General
90 20.3.2 Supporting indicator requirements
20.3.3 Data sources
20.4 Percentage of city population that is overweight or obese — Body Mass Index (BMI) (supporting indicator)
20.4.1 General
20.4.2 Supporting indicator requirements
92 21 Urban planning
21.1 Green area (hectares) per 100 000 population (core indicator)
21.1.1 General
21.1.2 Core indicator requirements
21.1.3 Data sources
21.2 Areal size of informal settlements as a percentage of city area (supporting indicator)
21.2.1 General
21.2.2 Supporting indicator requirements
93 21.2.3 Data sources
21.3 Jobs–housing ratio (supporting indicator)
21.3.1 General
21.3.2 Supporting indicator requirements
94 21.4 Basic service proximity (supporting indicator)
21.4.1 General
21.4.2 Supporting indicator requirements
95 21.5 Urban planning profile indicators
21.5.1 Population density (per square kilometre) (profile indicator)
21.5.2 Number of trees per 100 000 population (profile indicator)
21.5.3 Built-up density (profile indicator)
96 22 Wastewater
22.1 Percentage of city population served by wastewater collection (core indicator)
22.1.1 General
22.1.2 Core indicator requirements
22.1.3 Data sources
22.2 Percentage of city’s wastewater receiving centralized treatment (core indicator)
22.2.1 General
97 22.2.2 Core indicator requirements
22.2.3 Data sources
22.3 Percentage of population with access to improved sanitation (core indicator)
22.3.1 General
98 22.3.2 Core indicator requirements
22.4 Compliance rate of wastewater treatment (supporting indicator)
22.4.1 General
22.4.2 Supporting indicator requirements
99 23 Water
23.1 Percentage of city population with potable water supply service (core indicator)
23.1.1 General
23.1.2 Core indicator requirements
23.1.3 Data sources
100 23.2 Percentage of city population with sustainable access to an improved water source (core indicator)
23.2.1 General
23.2.2 Core indicator requirements
23.3 Total domestic water consumption per capita (litres/day) (core indicator)
23.3.1 General
23.3.2 Core indicator requirements
101 23.3.3 Data sources
23.3.4 Data interpretation
23.4 Compliance rate of drinking water quality (core indicator)
23.4.1 General
23.4.2 Core indicator requirements
102 23.5 Total water consumption per capita (litres/day) (supporting indicator)
23.5.1 General
23.5.2 Supporting indicator requirements
23.5.3 Data sources
23.6 Average annual hours of water service interruptions per household (supporting indicator)
23.6.1 General
23.6.2 Supporting indicator requirements
103 23.6.3 Data interpretation
23.7 Percentage of water loss (unaccounted for water) (supporting indicator)
23.7.1 General
23.7.2 Supporting indicator requirements
23.7.3 Data sources
24 Reporting and record maintenance
104 Annex A (informative) City indicators
109 Annex B (informative) Mapping of indicators to ISO 37101 issues and purposes
125 Annex C (informative) Mapping of indicators to United Nations Sustainable Development Goals (SDGs)
132 Annex D (informative) Additional profile indicators
133 Bibliography

Related products

BS ISO 37120:2018
$215.11