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BS ISO/IEC 19770-1:2017 – TC:2020 Edition

$246.62

Tracked Changes. Information technology. IT asset management – IT asset management systems. Requirements

Published By Publication Date Number of Pages
BSI 2020 185
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PDF Catalog

PDF Pages PDF Title
139 National foreword
144 Foreword
145 Introduction
148 1 Scope
1.1 Purpose
1.2 Field of application
1.3 Limitations
149 2 Normative references
3 Terms and definitions
159 4 Context of the organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of stakeholders
160 4.3 Determining the scope of the IT asset management system
4.4 IT asset management system
5 Leadership
5.1 Leadership and commitment
161 5.2 Policy
5.3 Organizational roles, responsibilities and authorities
162 6 Planning
6.1 Actions to address risks and opportunities for the IT asset management system
6.1.1 General
6.1.2 IT asset risk assessment
163 6.1.3 IT asset risk treatment
6.2 IT asset management objectives and planning to achieve them
6.2.1 IT asset management operation process specification
164 6.2.2 IT asset management objectives for operation processes
6.2.3 Overall IT asset management objectives
6.2.4 Planning to achieve IT asset management objectives
165 7 Support
7.1 Resources
7.2 Competence
166 7.3 Awareness
7.4 Communication
7.5 Information requirements
167 7.6 Documented information
7.6.1 General
7.6.2 Traceability of ownership and responsibility
168 7.6.3 Audit trails of authorizations and execution of authorizations
7.6.4 Creating and updating
7.6.5 Control of documented information
169 8 Operation
8.1 Operational planning and control
8.2 Management of change
8.3 Core data management
8.4 License management
170 8.5 Security management
8.6 Other processes
8.7 Outsourcing and services
171 8.8 Mixed responsibilities between the organization and its personnel
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
172 9.2 Internal audit
9.3 Management review
173 10 Improvement
10.1 Nonconformity and corrective action
10.2 Preventive action
10.3 Continual improvement
174 Annex A (normative) IT asset management operation processes and objectives
178 Annex B (informative) IT asset management tiers
180 Annex C (informative) Characteristics of IT Assets
182 Annex D (informative) Changes from ISO 55001
184 Bibliography
BS ISO/IEC 19770-1:2017 - TC
$246.62