BS ISO/IEC 19770-1:2017 – TC:2020 Edition
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Tracked Changes. Information technology. IT asset management – IT asset management systems. Requirements
Published By | Publication Date | Number of Pages |
BSI | 2020 | 185 |
PDF Catalog
PDF Pages | PDF Title |
---|---|
139 | National foreword |
144 | Foreword |
145 | Introduction |
148 | 1 Scope 1.1 Purpose 1.2 Field of application 1.3 Limitations |
149 | 2 Normative references 3 Terms and definitions |
159 | 4 Context of the organization 4.1 Understanding the organization and its context 4.2 Understanding the needs and expectations of stakeholders |
160 | 4.3 Determining the scope of the IT asset management system 4.4 IT asset management system 5 Leadership 5.1 Leadership and commitment |
161 | 5.2 Policy 5.3 Organizational roles, responsibilities and authorities |
162 | 6 Planning 6.1 Actions to address risks and opportunities for the IT asset management system 6.1.1 General 6.1.2 IT asset risk assessment |
163 | 6.1.3 IT asset risk treatment 6.2 IT asset management objectives and planning to achieve them 6.2.1 IT asset management operation process specification |
164 | 6.2.2 IT asset management objectives for operation processes 6.2.3 Overall IT asset management objectives 6.2.4 Planning to achieve IT asset management objectives |
165 | 7 Support 7.1 Resources 7.2 Competence |
166 | 7.3 Awareness 7.4 Communication 7.5 Information requirements |
167 | 7.6 Documented information 7.6.1 General 7.6.2 Traceability of ownership and responsibility |
168 | 7.6.3 Audit trails of authorizations and execution of authorizations 7.6.4 Creating and updating 7.6.5 Control of documented information |
169 | 8 Operation 8.1 Operational planning and control 8.2 Management of change 8.3 Core data management 8.4 License management |
170 | 8.5 Security management 8.6 Other processes 8.7 Outsourcing and services |
171 | 8.8 Mixed responsibilities between the organization and its personnel 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation |
172 | 9.2 Internal audit 9.3 Management review |
173 | 10 Improvement 10.1 Nonconformity and corrective action 10.2 Preventive action 10.3 Continual improvement |
174 | Annex A (normative) IT asset management operation processes and objectives |
178 | Annex B (informative) IT asset management tiers |
180 | Annex C (informative) Characteristics of IT Assets |
182 | Annex D (informative) Changes from ISO 55001 |
184 | Bibliography |