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BS ISO/IEC 33001:2015

BS ISO/IEC 33001:2015

$142.49

Information technology. Process assessment. Concepts and terminology

Published By Publication Date Number of Pages
BSI 2015 30
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This International Standard provides a repository for key terminology relating to process assessment. It gives overall information on the concepts of process assessment, the application of process assessment for evaluating the achievement of process quality characteristics, and the application of the results of process assessment to the conduct of process management. This International Standard provides an introduction to the ISO/IEC 330xx family of standards for process assessment; it describes how the parts of the family of standards for process assessment fit together and provides guidance for their selection and use. It explains the requirements contained within the suite and their applicability to performing assessments.

Readers of this International Standard should familiarize themselves with the terminology and structure of the document suite and then reference the appropriate elements of the suite for the context in which they propose to conduct an assessment.

NOTE This International Standard addresses terms used in ISO/IEC 33001 to ISO/IEC 33019 of the ISO/IEC 330xx family, as well as key terms used in other documents in the family. Terms specific to documents from ISO/IEC 33020 to ISO/IEC 33099 are defined in each document.

PDF Catalog

PDF Pages PDF Title
6 Foreword
7 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
3.1 Terms relating to processes and process management
11 3.2 Terms relating to process assessment
13 3.3 Terms relating to process models
14 3.4 Terms relating to process measurement
15 4 Structure of the set of Standards
18 5 Concepts
5.1 General
5.2 Concepts of “process”
19 5.3 The assessment framework
5.3.1 Measuring process quality characteristics
5.3.2 Process reference models
20 5.3.3 Process assessment models
5.3.4 The process assessment process
21 5.4 Organizational process maturity
22 5.5 Competency of assessors
5.6 Application of Assessment Results
5.6.1 Improving performance
5.6.2 Evaluating process-related risk
23 5.6.3 Benchmarking performance
6 Assessment of process capability
7 Conformance
24 8 Conformity assessment
25 Annex A (informative) Cross Referencing ISO/IEC 330xx to ISO/IEC 15504
26 Bibliography

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BS ISO/IEC 33001:2015
$142.49