BS ISO/IEC 33001:2015 – TC:2020 Edition
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Tracked Changes. Information technology. Process assessment. Concepts and terminology
Published By | Publication Date | Number of Pages |
BSI | 2020 | 98 |
PDF Catalog
PDF Pages | PDF Title |
---|---|
74 | Foreword |
75 | Introduction |
77 | 1 Scope 2 Normative references 3 Terms and definitions 3.1 Terms relating to processes and process management |
79 | 3.2 Terms relating to process assessment |
81 | 3.3 Terms relating to process models |
82 | 3.4 Terms relating to process measurement |
83 | 4 Structure of the set of Standards |
86 | 5 Concepts 5.1 General 5.2 Concepts of “process” |
87 | 5.3 The assessment framework 5.3.1 Measuring process quality characteristics 5.3.2 Process reference models |
88 | 5.3.3 Process assessment models 5.3.4 The process assessment process |
89 | 5.4 Organizational process maturity |
90 | 5.5 Competency of assessors 5.6 Application of Assessment Results 5.6.1 Improving performance 5.6.2 Evaluating process-related risk |
91 | 5.6.3 Benchmarking performance 6 Assessment of process capability 7 Conformance |
92 | 8 Conformity assessment |
93 | Annex A (informative) Cross Referencing ISO/IEC 330xx to ISO/IEC 15504 |
94 | Bibliography |