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BSI 22/30382274 DC 2022

$13.70

BS ENISO 41015. Facility management. Influencing organizational behaviours for improved facility outcomes

Published By Publication Date Number of Pages
BSI 2022 29
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PDF Catalog

PDF Pages PDF Title
1 30382274-NC (1).pdf
3 ISO_DIS 41015 ed.1 – id.68171 Enquiry PDF (en) (1).pdf
6 Foreword
7 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
10 4 Context of the organization
4.1 General
4.2 Understanding the organization
11 4.3 Identifying organizational goals and objectives
4.3.1 Aligning with organizational goals
4.4 Demonstrating and communicating value
12 5 Influencing behaviour
5.1 General
5.2 Ability to influence
5.3 Developing key relationships
13 5.4 Behavioural change
5.5 Value drivers
15 5.5.1 Working with value drivers
5.6 Opportunities to influence
6 ​Planning for change
6.1 General
6.2 Change process
16 6.3 Risks and opportunities encountered during changes
6.4 Framework to support behavioural change
17 7 Aligning FM actions to strategic outcomes
7.1 General
7.2 Outputs and outcomes
7.3 Applying Value Drivers
18 7.4 Target outputs
8 ​Performance evaluation
8.1 General
8.2 Outcome evaluation
8.3 Performance indicators
8.3.1 Focus
19 8.3.2 Attributes
8.4 Evaluation
8.4.1 Evaluation attributes
8.4.2 Indicators of success
8.4.3 Evaluation methodologies
20 9 Improvement
9.1 General
9.2 Continual improvement
9.3 Demonstrating improvement
21 Annex€A Guidance
BSI 22/30382274 DC 2022
$13.70