BSI DD ISO/TS 10004:2010
$167.15
Quality management. Customer satisfaction. Guidelines for monitoring and measuring
Published By | Publication Date | Number of Pages |
BSI | 2010 | 40 |
Status | Withdrawn |
---|---|
Title | Quality management. Customer satisfaction. Guidelines for monitoring and measuring |
Publisher | BSI |
Committee | QS/1 |
Pages | 40 |
Publication Date | 2010-09-30 |
Withdrawn Date | 2013-01-31 |
Replaced By | BS ISO 10004:2012 |
ISBN | 978 0 580 59353 6 |
Standard Number | DD ISO/TS 10004:2010 |
Identical National Standard Of | ISO/TS 10004:2010 |
Descriptors | Surveys, Performance testing, Management, Quality management, Consumer-supplier relations, Consumers, Market research, Measurement, Data acquisition, Quality assurance systems |
ICS Codes | 03.120.10 - Quality management and quality assurance |