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BSI PD CEN/TR 17748-2:2022

$198.66

Foundational Body of Knowledge for the ICT Profession (ICT BoK) – User Guide and Methodology

Published By Publication Date Number of Pages
BSI 2022 64
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This document supports understanding, adoption and use of EN 17748-1 (ICT BoK) that provides a reference of 42 knowledge units as required and applied in the Information and Communication Technology (ICT) professional work environment that can be understood across Europe. This document supports Information and Communication Technology (ICT) stakeholders dealing with ICT Professional knowledge, skills and competences from multiple perspectives, in particular: – educational institutions, learning programmes and certification providers of all types including: – Vocational and Educational Training (VET); – Higher education (HE); – Continuous Professional Development (CPD); – ICT service, user and supply organizations; – ICT professionals, managers and human resource (HR) departments; – social partners (trade unions and employer associations), professional associations, accreditation, validation and assessment bodies; – market analysts and policy makers; – and other organizations and stakeholders in public and private sectors across Europe to adopt, apply and use the Foundational Body of Knowledge in their environment as one fundamental building block of ICT Professionalism for Europe. See Figure 1 for illustration of document scope and target groups. A close connection with EN 16234-1 (e-CF) and CWA 16458 (ICT Profiles) are a design element of EN 17748-1 (ICT BoK). This application support document details how to approach the complementary application of each structure by varied stakeholders of the European ICT Professionalism eco-system. It supports the use of a shared neutral reference for ICT professional development. This interconnected application is illustrated in Figure 2. Nevertheless, the ICT BoK can also be used as a stand-alone tool. This document provides: – An ICT BoK EXECUTIVE OVERVIEW of the scope, target groups, underlying principles and main characteristics is provided in Clause 4. – The ICT BoK USER GUIDE in Clause 5: guidance on how to apply the Foundational Body of Knowledge for the ICT Profession from multiple ICT stakeholder perspectives. It addresses the need to further enhance the flexibility and applicability of the competences described within the e-CF as it offers further delineation and articulation of the knowledge components of competences. EN 17748-1 (ICT BoK) is intended for guidance and is designed to provide a common shared reference tool which can be implemented, adapted and used in accordance with ICT stakeholder requirements. The following implementation guidance is structured by target groups and complemented by two ICT BoK application cases. During the course of the EN 17748-1 (ICT BoK) development, real world experience was a necessary contribution to ensuring future application of the structure. Dissemination of the ICT BoK development progress enabled testing of the structure as it developed. One outcome of this open approach was that some examples of practical application, despite that at the time, not published, could be tested and made available as two application cases. – The ICT BoK METHODOLOGY DOCUMENTATION in Clause 6: here the ICT BoK creation process is explained as well as important aspects of its development. This section supports the methodology grounding for the development, implementation and future maintenance of the ICT BoK. – A series of ANNEXES, allowing user-targeted ICT BoK navigation according to particular viewpoints.

PDF Catalog

PDF Pages PDF Title
2 undefined
8 1 Scope
11 2 Normative references
3 Terms and definitions
4 Executive overview
4.1 ICT BoK scope and target groups
12 4.2 ICT BoK a fundamental building block of ICT Professionalism for Europe
4.3 ICT BoK structure, content and application opportunities
4.3.1 ICT BoK structure and content
15 4.3.2 ICT BoK application opportunities across all stakeholder perspectives
16 4.4 The ICT BoK as a standard: normative versus informative elements
4.5 Entry start points for using the ICT BoK
4.5.1 General
17 4.5.2 ICT BoK navigation by Knowledge Domains
18 4.5.3 ICT BoK navigation by EN 16234-1 (e-CF) Competences and e-CF areas/ICT processes
20 4.5.4 ICT BoK navigation by e-CF areas/ICT processes
4.5.5 ICT BoK navigation by CWA 16458 European ICT Professional Role Profiles
4.5.6 Creating own entry points
21 5 ICT BoK (EN 17748-1) User Guide
5.1 Making combined use with other frameworks: EN 17748-1 (ICT BoK) interfaces with EN 16234-1 (e-CF) and other career structures
23 5.2 Applying the ICT BoK in learning programme context: VET, HE and CPD
5.2.1 Advantages of using ICT BoK in learning programmes and curricula
24 5.2.2 Basic factors for successful implementation
5.2.3 Curriculum and learning programme development
5.2.3.1 General
5.2.3.2 Formulation of learning outcomes
25 5.2.3.3 Flexibility and modularity
5.2.3.4 Using ICT BoK as a starting point for learning programme design
26 5.2.3.5 Existing curriculum
5.3 Applying the ICT BoK in organization environment: HR and ICT departments
5.3.1 Areas of ICT BoK application in ICT work context
27 5.3.2 Application Case 1: Future fit program for new hires and existing workforce
5.3.2.1 General
5.3.2.2 About Talent Management and employee experience
28 5.3.2.3 ICT BoK and European Professional Role Profile Application
29 5.3.2.4 Facing challenges
32 5.3.2.5 Added value in summary
5.3.3 Application Case 2: ICT BoK for Capacity Management
5.3.3.1 General
5.3.3.2 Background to Capacity Management Requirements
33 5.3.3.3 Application of BoK in the creation of a persona
34 5.3.3.4 Facing challenges
36 5.3.3.5 Added value in summary
6 ICT BoK (EN 17748-1) Methodology
6.1 ICT BoK construction steps
6.1.1 Identification of ICT multi-stakeholder needs and ICT BoK basic requirements
37 6.1.2 Desktop research: The existing BoK landscape
6.1.2.1 General
6.1.2.2 Overall concept of a BoK
38 6.1.2.3 Methods of BoK creation
6.1.2.4 Connection between BoKs and professionalism
41 6.1.2.5 A combination of sound methodology, expert contribution and multi-stakeholder engagement
42 6.2 ICT BoK development essentials
6.2.1 Identifying knowledge structure/levels
43 6.2.2 Identifying the index
6.2.3 Identifying the content
44 6.2.4 Adopting the EN 16234-1 “DNA”
6.2.5 Maintenance: keeping the ICT BoK updated
45 Annex A (informative)ICT BoK navigation by ICT Knowledge Domains
47 Annex B (informative)ICT BoK navigation by EN 16234-1 (e-CF) areas/ICT processes
49 Annex C (informative)ICT BoK navigation by EN 16234-1 (e-CF) competences
54 Annex D (informative)ICT BoK navigation by CWA 16458 (ICT Profiles)
57 Annex E (informative)Research template: The existing BoK landscape
59 Annex F (informative)The ICT BoK development process
BSI PD CEN/TR 17748-2:2022
$198.66