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BSI PD ISO/IEC TR 23187:2020

BSI PD ISO/IEC TR 23187:2020

$167.15

Information technology. Cloud computing. Interacting with cloud service partners (CSNs)

Published By Publication Date Number of Pages
BSI 2020 44
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This document provides an overview of and guidance on interactions between cloud service partners (CSNs), specifically cloud service brokers, cloud service developers and cloud auditors, and other cloud service roles. In addition, this document describes how cloud service agreements (CSAs) and cloud service level agreements (cloud SLAs) can be used to address those interactions, including the following:

  • definition of terms and concepts, and provision of an overview for interactions between CSNs and CSCs and CSPs;

  • description of types of CSN interactions;

  • description of interactions between CSNs and CSCs;

  • description of interactions between CSNs and CSPs;

  • description of elements of CSAs and Cloud SLAs for CSN interactions, both with CSPs and with CSCs.

PDF Catalog

PDF Pages PDF Title
2 undefined
7 Foreword
8 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
10 4 Symbols and abbreviated terms
5 Structure of this document
11 6 Relationship of roles and activities, and managing risks in cloud services
6.1 Overview
12 6.2 Scope in relation to the cloud computing reference architecture (ISO/IEC 17789)
7 Overview of roles, sub-roles, and responsibilities of cloud service partners (CSNs)
7.1 Relationship between roles, activities and responsibilities
13 7.2 Roles and sub-roles
14 7.3 Cloud service provider (CSP)
7.4 Cloud service customer (CSC) and Cloud service user (CSU)
7.4.1 Cloud service customer (CSC)
7.4.2 Cloud service user (CSU)
7.5 Cloud service partner (CSN)
7.5.1 Overview
15 7.5.2 Cloud auditor
16 7.5.3 Cloud service broker
17 7.5.4 Cloud service developer
19 7.6 Relationships between CSNs, and other roles and sub-roles
7.6.1 Differences between CSNs, CSCs and CSPs
7.6.2 CSNs and inter-cloud providers
8 Overview and description of types and interactions between cloud service partners (CSNs) with CSPs, CSCs, and CSNs
8.1 General
20 8.2 Interaction between CSNs and CSCs
8.2.1 Overview
21 8.2.2 CSN managing CSC’s cloud adoption
8.3 Interaction between CSNs and CSPs
22 8.4 Interaction between CSNs and other CSNs
8.4.1 Description of types of CSNs interactions
8.4.2 CSN – interaction and responsibilities
9 Elements of cloud service agreements (CSAs) relating to CSN interactions
9.1 General principles
23 9.2 Role, relationship and agreement
9.2.1 Overview
25 9.2.2 Cloud migrations and cloud deployment models
26 9.3 Cloud service level agreement (Cloud SLA)
9.3.1 Overview
9.3.2 SLA terminology
27 9.3.3 Roles and responsibilities
10 Examples of scenarios illustrating CSN activities
10.1 Introduction
28 10.2 Reselling of cloud service
30 10.3 Cloud service exchange
31 10.4 Management of cloud service
10.4.1 CSN – CSC: Managing the CSC use of cloud service
32 10.4.2 CSN – CSP: partnership with a CSP to deliver cloud service
34 10.5 Cloud data management service
35 10.6 Shared services management
36 11 Issues on roles and sub-roles (as illustrated in examples)
11.1 General
37 11.2 Cloud computing environment
38 11.3 CSN roles and sub-roles
11.3.1 Overview
11.3.2 Responsibilities and risks
39 11.4 Cloud service activity and functional components
11.5 Supplier relationship in cloud services
40 12 Available standards
42 Bibliography

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BSI PD ISO/IEC TR 23187:2020
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