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BSI PD ISO/TR 20526:2017

$167.15

Account-based ticketing state of the art report

Published By Publication Date Number of Pages
BSI 2017 34
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This document provides a state of the art of the components that make up account-based ticketing as currently understood. This state of the art can be used to identify those aspects where international standardization or coordination can lead to benefits. These will then be proposed as normal ISO work items, independent of this document.

PDF Catalog

PDF Pages PDF Title
2 National foreword
7 Foreword
8 Introduction
10 1 Scope
2 Normative references
3 Terms and definitions
11 4 Conformance
5 Symbols and abbreviated terms
12 6 How does account-based ticketing work
6.1 Business roles
6.1.1 Customer
13 6.1.2 Media Provider
6.1.3 Identity Provider
6.1.4 Service Operator
14 6.1.5 Product Owner
6.1.6 Account Provider
15 6.1.7 Payment Provider
7 Impact of account-based ticketing
7.1 Benefits of account-based ticketing
7.1.1 General
7.1.2 Issuing media cost reduction
16 7.1.3 Equipment validation simplification
7.1.4 Business rule seamless update
7.1.5 Instant product management
7.1.6 No media/back office reconciliation
17 7.1.7 More flexible customer management
7.1.8 Improved customer service
7.1.9 Simpler interoperability
7.1.10 Faster time to market for new technology evolution
7.2 Disadvantages of account-based ticketing
7.2.1 General
7.2.2 Keeping the front-office equipment connected to the back office
18 7.2.3 Treating transactions upload as business critical
7.2.4 Minimizing transaction speed
7.2.5 Supporting multiple technologies within the front office equipment
7.2.6 Making AFC back office able to support third-party technology and authentication
7.2.7 Performing control on read-only media
7.2.8 Building and maintaining customers’ confidence
19 8 What are the significant features of account-based ticketing?
8.1 Revenue protection and journey recording
8.1.1 Purpose of recording journeys
8.1.2 Common approaches and typical data flows
20 8.1.3 Functional operations at infrastructure to record journeys
8.1.4 Controlling fraud
8.1.5 Implications for inspection
21 8.1.6 List management
22 8.1.7 Use of media-based data storage other than the token ID
8.2 Data privacy
23 8.3 Options for travel tokens and management of multiple token credentials
8.3.1 Background
24 8.3.2 Work to be done
25 8.4 Management of customer accounts with multiple tokens
8.4.1 General
8.4.2 Media technologies
26 8.4.3 Impacts of using third party-issued media
27 8.4.4 Implications for fraudulent usage
8.5 Migration to ABT or server-centric schemes
8.6 Integration of urban and long-distance ABT
29 8.7 Interoperable ABT systems
8.7.1 Interoperability issues
8.7.2 Hub-based interoperable ABT system
30 8.8 Considerations for payment providers
32 Bibliography
BSI PD ISO/TR 20526:2017
$167.15