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BSI PD ISO/TR 22428-1:2020

$167.15

Managing records in cloud computing environments – Issues and concerns

Published By Publication Date Number of Pages
BSI 2020 34
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This document presents a model for cloud records management and outlines the risks and issues that are considered by records managers before adopting cloud services for records management. The model for cloud records management includes a stakeholder model, processes, metadata, architecture, and use cases. Risks and issues are classified into those originating from cloud services internally and those originating from cloud services externally. Internal risks are associated with cloud services, systems and stakeholders. External risks and issues can occur in the social and legal context in which cloud services operate.

The target audience of this document includes:

  • records, information, knowledge, and governance professionals;

  • cloud service architects;

  • archivists using cloud services for managing records;

  • developers of cloud-deployed records management software;

  • ICT staff; and

  • providers of cloud-based records management services.

PDF Catalog

PDF Pages PDF Title
2 National foreword
7 Foreword
8 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
12 4 Stakeholder model
4.1 General
13 4.2 Cloud records management service customer
4.2.1 General
4.2.2 Cloud records producer
14 4.2.3 Cloud records manager
4.2.4 Cloud records user
4.3 Cloud records management service provider
4.3.1 General
4.3.2 Records management SaaS provider
15 4.3.3 PaaS provider
4.3.4 IaaS provider
4.4 Cloud records management service partner
4.4.1 Cloud records management agent
4.4.2 Cloud records management auditor
16 5 Cloud records management environments
5.1 General
5.2 Records management processes in the cloud environment
17 5.3 Metadata in cloud records management services
18 5.4 Cloud reference architecture for managing authoritative records
19 6 Use cases in cloud records management
6.1 General
6.2 SaaS shared by customers
20 6.3 SaaS developed by customers
21 6.4 Records management based on IaaS
22 6.5 Multiple IaaS used by customers
23 6.6 Records management agent
24 7 Risks in cloud records system
7.1 General
7.2 Cloud service risks
26 7.3 Cloud system risks
27 7.4 Cloud stakeholder risks
8 Social and legal issues of cloud services
8.1 General
28 8.2 Legal issues
8.2.1 General
8.2.2 Cross-border data jurisdictional issues
8.2.3 Inability to enforce contractual terms
29 8.2.4 Non-negotiable licensing terms
8.2.5 Data ownership issues
8.2.6 Conflict between the terms and conditions
8.3 Social issues
8.3.1 General
30 8.3.2 Limitations of technical security
8.3.3 Social impact of personal information leakage accidents
31 8.3.4 Unavailability of personal records
8.3.5 Risk of long-term preservation of records in the cloud service
32 Bibliography
BSI PD ISO/TR 22428-1:2020
$167.15