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JC EBSIHCS 2017

$46.04

Strategies for Creating, Sustaining, and Improving a Culture of Safety in Health Care, 2nd Edition

Published By Publication Date Number of Pages
Joint Commission 2017 284
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Delve into the strategies health care organizations are utilizing to create, sustain, and improve their culture of safety.

PDF Catalog

PDF Pages PDF Title
1 Cover
3 Table of Contents
7 Introduction
11 Acknowledgments
12 Article Matrix
15 High-Reliability Health Care: Getting There from HereMark R. Chassin and Jerod M. Loeb
47 Second-Edition Articles
49 A Leadership Framework for Culture Change in Health Care
Jeffrey S. Rose, MD
Clarence S. Thomas, MD
Anthony Tersigni, EdD
J. Bryan Sexton, PhD
David Pryor, MD
59 Creating a Fair and Just Culture: One Institution’s Path Toward Organizational Change
Maureen Connor, RN, MPH
Deborah Duncombe, MHP
Emily Barclay, MPH, SPHR
Sylvia Bartel, RPh, MHP
Charles Borden, MBA
Elizabeth Gross, MS, CIH
Carol Miller, MEd, CAES
Patricia Reid Ponte, RN, DNSc, FAAN
67 A Survey of the Impact of Disruptive Behaviors and Communication Defects on Patient Safety
Alan H. Rosenstein, MD, MBA
Michelle O’Daniel, MHA, MSG
75 Implementing a Patient Safety and Quality Program Across Two Merged Pediatric Institutionsth Care
Erika Abramson, MD
Daniel Hyman, MD, MMM
S. Nena Osorio, MD
Rainu Kaushal, MD, MPH
83 Using Patient Safety Morbidity and Mortality Conferences to Promote Transparency and a Culture of Safety
Marilyn K. Szekendi, PhD, RN
Cynthia Barnard, MBA, MSJS, CPHQ
Julie Creamer, MS, RN
Gary A. Noskin, MD
93 Patient Safety Climate in Hospitals: Act Locally on Variation Across Units
Eric G. Campbell, PhD
Sara Singer, PhD
Barrett T. Kitch, MD, MPH
Lisa I. Iezzoni, MD, MSc
Gregg S. Meyer, MD
103 Professionalism: A Necessary Ingredient in a Culture of Safety
Erin DuPree, MD
Rebecca Anderson, MPH
Mary Dee McEvoy, PhD, RN, NEA-BC
Michael Brodman, MD
113 Professionals Promoting Professionalism
James W. Pichert, PhD
Ilene N. Moore, MD, JD
Gerald B. Hickson, MD
115 Patient Safety Reporting Systems: Sustained Quality Improvement Using a Multidisciplinary Team and “Good Catch” Awards
Kurt R. Herzer, MSc
Meredith Mirrer, MHS
Yanjun Xie, BA
Jochen Steppan, MD
Matthew Li, BA
Clinton Jung, BS
Renee Cover, RN, BSN
Peter A. Doyle, PhD
Lynette J. Mark, MD
125 Using Four-Phased Unit-Based Patient Safety Walkrounds to Uncover Correctable System Flaws
April M. Taylor, MS, MHA, CPHQ
John Chuo, MD, MS
Ana Figueroa-Altmann, MSN, RN, DM(c)
Susan DiTaranto, MHA, RN
Kathy N. Shaw, MD, MSCE
137 An Intervention Model That Promotes Accountability: Peer Messengers and Patient/Family Complaints
James W. Pichert, PhD
Ilene N. Moore, MD, JD
Jan Karrass, MBA, PhD
Jeffrey S. Jay, JD
Margaret W. Westlake, MLS
Thomas F. Catron, PhD
Gerald B. Hickson, MD
159 Development of a Professionalism Committee Approach to Address Unprofessional Medical Staff Behavior at an Academic Medical Center
Rebecca M. Speck, PhD, MPH Jody J. Foster, MD, MBA Victoria A. Mulhern Sean V. Burke, JD Patricia G.
167 Jo Shapiro, MD, FACS Anthony Whittemore, MD, FACS Lawrence C. Tsen, MD
179 “SWARMing” to Improve Patient Care: A Novel Approach to Root Cause Analysis
Jing Li, MD, MS Bernard Boulanger, MD, MBA, FACS Jeff Norton, BSME, MSME Audrey Yates, MSIE, SSBB Co
191 Richard C. Boothman, JD
195 Engaging Frontline Leaders and Staff in Real‑Time Improvement
Jennifer Phillips, MMC
Linda J. Hebish, MBA
Sharon Mann, RN, MS, NEA-BC
Joan M. Ching, RN, MN, CPHQ
C. Craig Blackmore, MD, MPH
209 Using Coworker Observations to Promote Accountability for Disrespectful and Unsafe Behaviors by Physicians and Advanced Practice Professionals
Lynn E. Webb, PhD
Roger R. Dmochowski, MD
Ilene N. Moore, MD, JD
James W. Pichert, PhD
Thomas F. Catron, PhD
Michelle Troyer, BSc
William Martinez, MD, MS
William O. Cooper, MD, MPH
Gerald B. Hickson, MD
227 Classic First-Edition Articles
229 Peter J. Pronovost, MD, PhD Brad Weast, MHA Kate Bishop, MHA Lore Paine, MSN Richard Griffith, MHA
239 Max M. Cohen, MD, MHSA Nancy L. Kimmel, RPh M. Kathleen Benage, RN Cuong C. Hoang Thomas E. Burroug
247 Patient Safety Leadership WalkRoundsTM at Partners HealthCare: Learning from Implementation
Allan Frankel, MD Sarah Pratt Grillo, MHA Erin Graydon Baker Camilla Neppl Huber Susan Abookire, MD
269 Building and Sustaining a Systemwide Culture of Safety
Gary R. Yates, MD David L. Bernd Shannon M. Sayles, RN, MA Carole A. StockmeierGene Burke, MD Greg
275 Index
284 Back Cover
JC EBSIHCS 2017
$46.04