ISO 27500:2016 is intended for executive board members and policy makers of all types of organizations (whether large or small) in the private, public and non-profit sectors. It describes the values and beliefs that make an organization human-centred, the significant business benefits that can be achieved, and explains the risks for the organization of not being human-centred. It provides recommendations for the policies that executive board members need to implement to achieve this. It sets out high-level human-centred principles for executive board members to endorse in order to optimize performance, minimize risks to organizations and individuals, maximize well-being in their organization, and enhance their relationships with the customers. The importance of organizational policy to address human-centredness is emphasized. ISO 27500:2016 is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. ISO 27500:2016 is not intended to prevent the development of national standards that are more specific or demanding.<\/p>\n
| PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
|---|---|---|---|---|---|---|---|
| 2<\/td>\n | National foreword <\/td>\n<\/tr>\n | ||||||
| 4<\/td>\n | European foreword <\/td>\n<\/tr>\n | ||||||
| 6<\/td>\n | Foreword <\/td>\n<\/tr>\n | ||||||
| 7<\/td>\n | Introduction <\/td>\n<\/tr>\n | ||||||
| 9<\/td>\n | 1 Scope 2 Terms and definitions <\/td>\n<\/tr>\n | ||||||
| 11<\/td>\n | 3 Understanding what being human-centred means for the organization 3.1 The benefits of being human-centred 3.2 The responsibility of organizations to be human-centred <\/td>\n<\/tr>\n | ||||||
| 12<\/td>\n | 3.3 The growth of a human-centred approach from design to organizations 3.4 Characteristics of the human-centred approach to design 3.5 The human-centred approach, regulation, and legislation <\/td>\n<\/tr>\n | ||||||
| 13<\/td>\n | 4 Principles of the human-centred approach 4.1 General 4.2 Capitalize on individual differences as an organizational strength 4.3 Make usability and accessibility strategic business objectives <\/td>\n<\/tr>\n | ||||||
| 14<\/td>\n | 4.4 Adopt a total system approach 4.5 Ensure health, safety, and well-being are business priorities 4.6 Value personnel and create meaningful work 4.7 Be open and trustworthy <\/td>\n<\/tr>\n | ||||||
| 15<\/td>\n | 4.8 Act in socially responsible ways 5 Risks from failing to apply human-centred principles 5.1 General 5.2 Complexity of risk <\/td>\n<\/tr>\n | ||||||
| 16<\/td>\n | 5.3 Assessing risk 5.4 Managing and mitigating risk <\/td>\n<\/tr>\n | ||||||
| 17<\/td>\n | 6 Guidance on implementing human-centred principles and minimising risks 6.1 General 6.2 Ways of ensuring that the principles have been applied <\/td>\n<\/tr>\n | ||||||
| 19<\/td>\n | 6.3 Risks from failing to apply human-centred principles <\/td>\n<\/tr>\n | ||||||
| 21<\/td>\n | 7 Guidance on integrating a human-centred approach throughout the organization 7.1 General 7.2 The relationship of an organization\u2019s characteristics to the human-centred approach 7.3 Practices for integrating a human-centred approach throughout the organization <\/td>\n<\/tr>\n | ||||||
| 22<\/td>\n | 7.4 Reviewing and continually improving the organization\u2019s actions related to the human-centred approach <\/td>\n<\/tr>\n | ||||||
| 23<\/td>\n | Annex A (informative) International Standards relevant to each principle of the human-centred approach <\/td>\n<\/tr>\n | ||||||
| 24<\/td>\n | Annex B (informative) Examples of organizations whose websites indicate support for the principles <\/td>\n<\/tr>\n | ||||||
| 28<\/td>\n | Bibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" The human-centred organization. Rationale and general principles<\/b><\/p>\n |