{"id":445557,"date":"2024-10-20T08:42:25","date_gmt":"2024-10-20T08:42:25","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-321112023\/"},"modified":"2024-10-26T16:12:20","modified_gmt":"2024-10-26T16:12:20","slug":"bs-iso-321112023","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-321112023\/","title":{"rendered":"BS ISO 32111:2023"},"content":{"rendered":"
PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
---|---|---|---|---|---|---|---|
2<\/td>\n | National foreword <\/td>\n<\/tr>\n | ||||||
7<\/td>\n | Foreword <\/td>\n<\/tr>\n | ||||||
8<\/td>\n | Introduction <\/td>\n<\/tr>\n | ||||||
9<\/td>\n | 1 Scope 2 Normative references 3 Terms and definitions 4 Framework of e-commerce transaction assurance <\/td>\n<\/tr>\n | ||||||
10<\/td>\n | 5 Principles 5.1 General 5.2 Authenticity <\/td>\n<\/tr>\n | ||||||
11<\/td>\n | 5.3 Accountability 5.4 Accessibility 5.5 Security 5.6 Privacy 6 Participants in e-commerce transactions <\/td>\n<\/tr>\n | ||||||
12<\/td>\n | 7 Activities during the transaction process 7.1 General <\/td>\n<\/tr>\n | ||||||
13<\/td>\n | 7.2 Activities during pre-transaction phase 7.2.1 General 7.2.2 Account registration <\/td>\n<\/tr>\n | ||||||
14<\/td>\n | 7.2.3 Verification of registered information 7.2.4 Preparation of third-party service 7.2.5 Releasing transaction-related information <\/td>\n<\/tr>\n | ||||||
15<\/td>\n | 7.3 Activities during in-transaction phase 7.3.1 General 7.3.2 Placement of electronic order 7.3.3 Confirmation of electronic order 7.3.4 Choice of payment method <\/td>\n<\/tr>\n | ||||||
16<\/td>\n | 7.3.5 Payment for purchased products 7.3.6 Delivery of purchased products 7.3.7 Customs clearance 7.3.8 Receipt with confirmation <\/td>\n<\/tr>\n | ||||||
17<\/td>\n | 7.4 Activities during post-transaction phase 7.4.1 General 7.4.2 Performance evaluation 7.4.3 Resolving disputes <\/td>\n<\/tr>\n | ||||||
18<\/td>\n | 7.4.4 Return of products 7.4.5 Refund of payment 7.4.6 Compensation for transaction loss 7.4.7 Maintenance and technical support <\/td>\n<\/tr>\n | ||||||
19<\/td>\n | 8 Assurance elements 8.1 General <\/td>\n<\/tr>\n | ||||||
20<\/td>\n | 8.2 Identity information 8.3 Qualification information 8.4 Terms of use 8.5 Third-party service rule <\/td>\n<\/tr>\n | ||||||
21<\/td>\n | 8.6 Online reputation information 8.7 Product information <\/td>\n<\/tr>\n | ||||||
22<\/td>\n | 8.8 Transaction document 8.9 Multiple payment methods 8.10 Payment security rule 8.11 Delivery rule <\/td>\n<\/tr>\n | ||||||
23<\/td>\n | 8.12 Customs clearance rule 8.13 Performance evaluation rule 8.14 Dispute resolution rule 8.15 Return and refund rules <\/td>\n<\/tr>\n | ||||||
24<\/td>\n | 8.16 Compensation rules 8.17 Maintenance and technical support rule <\/td>\n<\/tr>\n | ||||||
25<\/td>\n | Annex A (informative) List of principles in e-commerce and equivalent activities <\/td>\n<\/tr>\n | ||||||
27<\/td>\n | Annex B (informative) List of principles in e-commerce and equivalent assurance elements <\/td>\n<\/tr>\n | ||||||
29<\/td>\n | Annex C (informative) Correlation between transaction activities and assurance elements <\/td>\n<\/tr>\n | ||||||
30<\/td>\n | Bibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" Transaction assurance in E-commerce. Principles and framework<\/b><\/p>\n |