BS 7000-3:1994
$142.49
Design management systems – Guide to managing service design
Published By | Publication Date | Number of Pages |
BSI | 1994 | 28 |
This Part of BS 7000 gives guidance on the management of the design of service at all levels, for all design organizations and all types of service.
The service that is the subject of a design brief may be the complete service in its own right or a component of a larger service, e.g. an airline service or the catering service component.
Guidance is given only on the application of general management principles and techniques to the management of design. Discussion of the techniques themselves, e.g. management of people, time, and their application to areas other than design and the design process itself are excluded.
NOTE 1 Appropriate reference is made to other documents for guidance on general management techniques. A bibliography is given in annex C.
NOTE 2 Guidance on procedures required to meet statutory requirements, e.g. health and safety, or product and service liability, is not intended to be comprehensive and reference should be made to other documents where appropriate.