| 3 |
Contents |
| 9 |
Introduction |
| 13 |
1 Scope
2 Normative references
3 Terms and definitions
access technology
accessibility |
| 14 |
Authoring Tool Accessibility Guidelines (ATAG)
authoring tool
automated conformance testing tools
Cascading Style Sheets (CSS)
cognitive impairment |
| 15 |
content management system (CMS)
disability
Flash
heuristics
impairment |
| 16 |
interoperability
learning disabilities
mark-up
plug-in
Portable Document Format (PDF) |
| 17 |
usability
user agent
User Agent Accessibilty Guidelines (UAAG)
W3C
W3C/WAI guidelines
W3C specifications |
| 18 |
Web Accessibility Initiative (W3C WAI)
Web Content Accessibility Guidelines (WCAG)
webpage template
website commissioner
website developer
World Wide Web Consortium (W3C) |
| 19 |
4 General principles
4.1 Development of an accessibility policy
4.2 Upholding W3C guidelines and specifications |
| 20 |
4.3 Conformance checking
4.4 Involving disabled people in the requirements gathering and conceptual design process
4.5 Regular testing by disabled people
4.6 Additional accessibility provisions |
| 21 |
5 How disabled people use websites
5.1 General
5.2 Operating systems |
| 22 |
5.3 Access technology and other considerations for blind and partially sighted people |
| 23 |
5.4 Access technology and other considerations for deaf and hard of hearing people
5.5 Access technology and other considerations for people with learning disabilities |
| 24 |
5.6 Access technology and other considerations for people with cognitive impairments (eg dyslexia)
5.7 Access technology and other considerations for people with motor impairments |
| 25 |
6 Defining the accessibility policy for the website
6.1 General
6.2 Content of the accessibility policy |
| 27 |
6.3 Publicly available accessibility policy statement
6.4 Accessibility guidelines |
| 29 |
7 Web technologies
7.1 Common web technologies |
| 30 |
7.2 Structural languages
7.3 Style sheets eg CSS |
| 31 |
7.4 Client side scripting and programming languages eg JavaScript and Java
7.5 Plug-in rich media formats |
| 34 |
7.6 Visual-orientated anti-robot tests
8 Accessibility testing and maintenance
8.1 General |
| 36 |
8.2 Creating a test plan
8.3 Determining technical accessibility |
| 37 |
8.4 Determining usable accessibility |
| 41 |
8.5 Maintaining accessibility |
| 42 |
9 Contracting web design and accessibility auditing services
9.1 Choosing a website developer |
| 43 |
9.2 Agencies providing web accessibility consultancy |
| 44 |
(informative) Suggested user profiles include:
(informative) Suggested user profiles include:
Vision impairment
Mobility
Cognitive and learning |
| 45 |
Deaf and hard of hearing
(informative) Possible criteria for determining success
(informative) Possible criteria for determining success
Common website tasks
Criteria for determining success |
| 46 |
(informative) Suggested questions for suppliers
(informative) Suggested questions for suppliers
General
Requirements and design process
Packaged applications |
| 47 |
Development
Content creation
Testing |
| 48 |
Maintenance
(informative) Accreditation
(informative) Accreditation
EuroAccessibility Consortium (EA)
Support-EAM (Supporting the creation of an e-Accessibility Quality Mark) |
| 49 |
W3C WAI resources
(informative) Various references
(informative) Various references
Relevant industry bodies |
| 50 |
Other relevant research, projects, guidelines and initiatives |
| 51 |
Further sources of independent information and advice |
| 52 |
(informative) Contracting usability testing services
(informative) Contracting usability testing services
Questions for suppliers
Criteria for assessing responses |
| 53 |
(informative) How to select a CMS system
(informative) How to select a CMS system |
