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AS/NZS 10002:2014

AS/NZS 10002:2014

$59.80

Guidelines for complaint management in organizations

Published By Publication Date Number of Pages
AS 2014-10-29 61
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Provides guidance on complaint handling within an organization, including the planning, design, operation, maintenance and improvement of a complaint handling system.

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AS/NZS 10002:2014
$59.80